Shipping Policy

We offer shipping to Canada, USA, Australia, and United Kingdom. The flat shipping fee for each order is $12.99 USD, and includes a tracking number for your convenience.

Canada:
All orders shipped to Canada will be charged a flat shipping fee of $12.99 USD. Please allow 7-14 business days for your order to arrive. Additional customs and duties fees may apply and are the responsibility of the recipient.

USA:
All orders shipped to the United States will be charged a flat shipping fee of $12.99 USD. Please allow 5-10 business days for your order to arrive.

Australia:
All orders shipped to Australia will be charged a flat shipping fee of $12.99 USD. Please allow 7-14 business days for your order to arrive. Additional customs and duties fees may apply and are the responsibility of the recipient.

United Kingdom:
All orders shipped to the United Kingdom will be charged a flat shipping fee of $12.99 USD. Please allow 7-14 business days for your order to arrive. Additional customs and duties fees may apply and are the responsibility of the recipient.

Damages and Lost Shipment Policy
Our company values customer satisfaction and recognizes the importance of timely and intact shipments. However, in the event of damages or lost shipments, we have established the following policy to ensure that our customers are fairly compensated:

  1. Damages: If any product is received in a damaged condition, the customer must notify us within 48 hours of receipt of the shipment. We will investigate the matter and either replace the product or issue a refund. We may require photographic evidence of the damage before proceeding with any replacement or refund.

  2. Lost Shipments: If a shipment is not received within the estimated delivery time frame, the customer must notify us immediately. We will investigate the matter with the shipping carrier and attempt to locate the shipment. We will either replace the product or issue a refund.

Note:
Shipping times may vary based on the destination and any unforeseen circumstances. We are not responsible for any delays caused by customs or other external factors. If you have any questions or concerns regarding your order, please don't hesitate to contact us.