Free world wide shipping is available at healthstork
|ORDER TOTAL VALUE||RATE|
|Less than $49.99 USD||$12.99 USD**|
|Greater than $49.99 USD||FREE|
New Zealand NZ$
United Kingdom UK £
Shipping to Canada and the USA
- Orders are shipped by Canada Post
- Orders are fulfilled 1-2 business days after your purchase
- Tracking # will be sent to you via email
- Orders will usually arrive within 2-5 business days in Canada and 4-7 business days in the USA
Most of the parcels we send by Canada Post arrive on time. However, sporadic parcels have arrived later than anticipated, which is a similar experience most online retailers are dealing with at present.
We are in communication with Canada Post ongoing to ensure we provide the best service possible for our customers. If your delivery is late, please refer to the tracking number that was issued when you placed your order.
Standard shipping rates apply based on destination.
We Ship To Our Friends In The USA
To date, our customers in the USA have had no delivery issues. In fact, some of our USA friends have contacted us directly and wanted us to know that their whole purchase process and (most importantly) product experience has been nothing short of perfect.
When will my order ship?
Do I need to sign for my package upon delivery?
Help! My Order Hasn't Arrived
If you are still having problems tracking your order, please get in touch with our support team via our Contact page.
My package or items arrived damaged...
Contact us immediately.
Special delivery instructions can be provided on the check-out page.
Temperature Sensitive Items
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.