Rapid Aid 12290-12 Hot/Cold Pack, White/Blue, 9In. X 11In

SKU: 429162


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More convenient than an electric heating pad or traditional ice bag, the Rapid Air reusable hot and cold gel pack promotes the healing of common injuries and muscle aches. Keep one on hand to use again and again whenever you need fast relief for joint and muscle pain.

The reusable 9 by 11 inch hot and cold pack provides hot and cold therapy when needed, promoting recovery for various application areas. Contour-gel remains flexible even when frozen, molds to the body comfortably and holds in the cold longer than other brands.

An economical choice and a staple in every medicine cabinet, the Rapid Aid reusable cold pack helps treat everything from headaches and sports injuries to general aches and pains. The hot and cold gel pack is the perfect size to use just about anywhere on the body, calming inflammation fast from head to toe.

Benefits of cold therapy for immediate injury treatment are:

Relieves aches and pains and reduces muscle spasms and inflammation
Reduces bruising and swelling and blood flow to the area, helping to soothe muscle and joint pain
Numbs sore areas to reduce pain
Advantages of hot therapy for ongoing stiffness and pain include:

Helps heal damaged tissue faster by increasing blood flow
Eases muscle aches, calms soreness and adds comfort to muscles
Soothes stiff joints to help improve mobility and flexibility
Common treatments for injuries - both chronic and acute - require the application of heat or ice, and it's important to know which injuries call for which treatment. Ice treatments are commonly used for acute injuries but can be used to treat chronic conditions as well.

Heat is generally used for chronic conditions or injuries with no inflammation or swelling and is ideal for sore muscles or joints. For those with chronic conditions or injuries, it is best to use heat therapy before exercise and ice afterward.

Shipping Policy 

Thank you for visiting healthstork.ca. Following are the same terms and conditions that constitute our shipping policy. 

Shipment processing time.

All orders are processed in 1-2 business days, shipped and delivered within 7 - 10 business days from the day you place the order. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates

Shipping rates for the United States of America 



Less than $35 USD** 

$8.99 USD**

Greater than $35 USD**

Free Shipping 


Flag Of Canada Shipping rates for Canada 



$0.00–$99.00 CAD** 

$19.99 CAD**

Greater than $99 CAD**

Free Shipping 


Shipping rates for United Kingdom




£9.99 GBP**

£49.99 and up**

Free Shipping 


Shipping rates for Australia 




A$12.00 AUD**

A$49.99 and up **

Free Shipping 


We ship overseas. We ship by Canada Post, FedEx and DHL 


Shipment confirmation & order tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 to 24hrs hours 



https://healthstork.ca/ is not liable for any products damaged or lost during shipping, if you received your order damaged, please contact the shipment carrier to file a claim. 

Please save all packaging materials and damaged goods before filing a claim. 




To receive a refund, you have to contact us by email at info@healthstork.ca  and provide us the reason for your return along with your order number. 


Our policy lasts 30 days. If 30 days have gone by since receiving your order, unfortunately, we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it, it must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 

There are certain situations where only partial refunds are granted: (if applicable)

*  Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery 

Refunds (if applicable)

Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund, 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 days. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this, and you still have not received your refund yet, please contact us at info@healthstork.ca 


Sale item (if applicable) 

Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.


Exchange (if applicable) 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at info@healthstork.ca and we will send you a return label. 



To return your product, please email us at info@healthstork.ca and request a return label. 

Refused, unclaimed orders or merchandise returned due to customers’ error are subject to 15% restocking fee in addition to all freight charges 

We cover return shipping costs only in the case of sending the wrong or defective product. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

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